When you can't answer, TextBack instantly texts the caller so they wait for your callback instead of calling your competitor.
300 texts/mo included. No contracts. Cancel anytime.
Missed Call
(512) 555-0184 · 2 min ago
(512) 555-0184
SMS
Today 2:47 PM
Sent automatically
Customer replied ✓
How it works
No app to download. No software to learn. No hardware to buy.
Go to your phone settings and set unanswered calls to forward to your TextBack number. That's the whole setup.
⏱ Takes 2 minutesWithin seconds of a missed call, the caller gets a friendly text letting them know you're on a job and will call back. They wait instead of calling the next company.
When callers text back with their address, their issue, or their question — you see it in your TextBack inbox and get notified instantly.
The math
Drag the sliders. Be conservative. It's still ugly.
You're losing an estimated
$5,196
every month
Built for trades
The specifics are different. The fix is the same.
🔧
Avg job: $350–500
"Burst pipe at 2am. Called a plumber. Got voicemail. Called the next one."
❄️
Avg job: $400 · Install: $8,000+
"AC died. 98 degrees. Called 3 companies. Booked whoever answered first."
⚡
Avg job: $375 · Panel: $1,500+
"Panel sparking. Power out. Called an electrician. Voicemail. Called the next."
🏠
Avg replacement: $8,000–12,000
"Storm damage. Needed an inspection. First roofer to respond got the job."
🚛
Avg tow: $150–250
"Broke down on the highway. Called until someone answered. That took 3 tries."
🐜
Avg job: $200–300 · Termites: $1,500+
"Found termites. Panicked. Called companies until one picked up."
🔑
Avg lockout: $150–250
"Locked out at midnight. Called 3 locksmiths. First to respond got my $200."
🚗
Avg windshield: $250–400
"Cracked windshield. Insurance claim. Called from the highway. Needed it today."
🏗️
Avg repair: $250–350 · Replace: $1,500+
"Garage door stuck. Car trapped inside. Called whoever would answer."
Pricing
One saved job pays for the entire year.
$39/mo
No contracts. No setup fee. Cancel anytime from your dashboard.
Questions
Any phone that supports call forwarding — which is every iPhone and Android made in the last 15 years. You don't install an app. You just change one setting in your phone's call settings to forward unanswered calls to your TextBack number.
Within seconds of your missed call, they receive a text message from your TextBack number. You customize exactly what it says — something like "Hey, I'm with a customer right now — I'll call you back shortly. Text me here if it's urgent." They can reply directly.
Extra texts are $0.03 each — you'll never be cut off or throttled. Most businesses stay well under 300, but if you're getting more missed calls than that, the extra cost is negligible compared to the jobs you're saving.
Within seconds. The caller typically receives the text before they've even started dialing the next company.
Yes. You write the exact text that goes out. You can also set a different message for after-hours calls — for example, a message that says you'll call them back first thing in the morning.
No. TextBack works through your carrier's call forwarding — the same way you'd forward to a voicemail box. Your phone doesn't need to be connected to Wi-Fi or have a data plan for forwarding to work.
No. Cancel anytime from your dashboard. No cancellation fees. No calls to make. Just click cancel and you're done.
Want more?
Callita is an AI receptionist that answers every call, books appointments, and dispatches your team — 24/7, in English and Spanish. TextBack is included.
Learn about Callita →Set up in 2 minutes. No app required. Forward your calls and go.
Start TextBack — $39/mo